Challenger Gas Ltd

Privacy Policy

Privacy Policy

Last updated: 18/01/2025

Challenger Gas Ltd ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website ChallengerGas.co.uk or use our services.

1. Information We Collect

We may collect the following types of personal data when you use our website or services:

Personal Identification Information: Name, email address, phone number, address.
Technical Data: IP address, browser type and version, device type, time zone setting, and browsing activity.
Usage Data: Information about how you use our website and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To provide, improve, and personalize our services.
To communicate with you, including sending you updates, marketing materials, and customer support.
To comply with legal obligations or respond to legal requests.
To analyse and monitor the use of our website and services.
To detect, prevent, and address technical issues and fraud.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you provide your consent, for example, when subscribing to our newsletter.
Contractual Necessity: When processing is required for the performance of a contract with you.
Legitimate Interests: To pursue legitimate business interests, such as improving our website and services.
Legal Obligations: When required by law to do so.

4. Sharing Your Information

We do not sell your personal data. However, we may share your information with third parties in the following situations:

Service Providers: We may share your data with third-party service providers who assist us in providing our services.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred.
Legal Compliance: We may share information to comply with legal obligations or in response to lawful requests by public authorities.

5. International Data Transfers

If we transfer your personal data outside the UK, we ensure that appropriate safeguards are in place to protect your data, in accordance with UK data protection laws.

6. Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. If you request the deletion of your data, we will retain the necessary information to comply with legal obligations.

7. Your Rights

Under UK data protection law, you have the following rights:

Right to Access: You can request a copy of your personal data.
Right to Rectification: You can request corrections to your personal data.
Right to Erasure: You can request the deletion of your personal data.
Right to Restrict Processing: You can ask us to limit how we use your personal data.
Right to Object: You can object to the processing of your personal data.
Right to Data Portability: You can request a transfer of your personal data to another service provider.

To exercise these rights, please contact us using the contact details provided below.

8. Cookies and Tracking Technologies

Our website uses cookies to improve your experience. For more information on how we use cookies, please refer to our [Cookie Policy].

9. Security

We take reasonable precautions to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on our website and update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Challenger Gas Ltd
71 Kitchener Road
Email: Info@ChallengerGas.co.uk
Phone: 07967794194

Domestic Gas Engineer & Air Conditioning covering Weymouth and Dorchester

Privacy Policy

This website uses cookies.